CANCELLATION POLICY
CANCELLATION POLICY & CANCELLATION FORM
Right of Withdrawal for ConsumersA consumer is any natural person who enters into a legal transaction for purposes that are predominantly not related to their commercial or independent professional activity.
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last item.To exercise your right of withdrawal, you must inform us
(Steakr GmbH
Weckerlestr. 8
83278 Traunstein
Phone: +49 861-23082670
Email: hello@steakr.com
by means of a clear statement (e.g., a letter sent by post or an email) about your decision to withdraw from this contract.
You may use the attached sample withdrawal form, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient that you send the notification of your exercise of the right of withdrawal before the withdrawal period expires.
Consequences of WithdrawalIf you withdraw from this contract, we will reimburse all payments received from you, excluding delivery costs.
For this refund, we will use the same payment method that you used for the original transaction unless expressly agreed otherwise with you.
In no case will you be charged fees for this reimbursement.
We may withhold reimbursement until we have received the goods back or until you have provided proof that you have sent back the goods, whichever is the earliest.
You must return or hand over the goods to us without undue delay and in any event no later than 14 days from the day you notify us of your withdrawal from this contract.
The deadline is met if you send the goods before the 14-day period expires.
You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties, and functionality.
SAMPLE CANCELLATION FORMIf you wish to cancel the contract, please complete this form and return it to us.